B2B E-COMMERCE AND COVID-19: THE CHALLENGES, SOLUTIONS, AND OPPORTUNITIES

B2B E-COMMERCE AND COVID-19: THE CHALLENGES, SOLUTIONS, AND OPPORTUNITIES
Rolls in orders, disturbances in supply chains, consumer behavior shifts, store closings, and more - As the COVID-19 pandemic proceeds to grow, it will unquestionably affect your B2B business. And E-Commerce Web Development in Pakistan, particularly, is witnessing a significant influence.
Since the pandemic started, online purchases have grown by 52%, thus, raising the estimate of online buyers by 10%. Even the E-Commerce titan - Amazon, intends to hire 100,000 added employees to acknowledge the growing online purchases. Since we're a Web Design and Development Company in Pakistan, we've noticed that our clients are also impacted. Some of them have even reported an uplift in B2B E-Commerce transactions.
In this article, our E-Commerce experts at Xcentric Services have discussed some impacts that COVID-19 has had on B2B E-Commerce. Though to help you out, we've also included some solutions and opportunities that might help you tackle the challenges, and drive your business through this pandemic.

B2B E-Commerce – What can YOU do to battle COVID-19?

Encourage Online Shopping

Limiting physical meetings as much as possible amid this COVID-19 outbreak and to ensure business flow, now is the moment to inspire your shoppers to buy online. And this is something The Vitamin Company and Meeshan - Xcentric's clients, are focusing on to steer through the pandemic. 
However, not everyone knows how to shop online. And being an E-Commerce business, it's your efficiency to offer them a helping hand during these COVID-19 times to move your customers online. Here are some tips on how you can support them, all while boosting your sales; 
·         Excite your consumers that your web store is live and operational, even if your physical stores are not. 
·         Rotate your on-the-road sales agents who can no longer do their usual tasks into inviting customers and managing their online accounts set up process. 
·         Navigate your shopper through your web store and help them place their online orders. 

Offer Additional Services

Amid COVID-19, many businesses are watching after their consumers by giving additional services. From streaming providers offering free movies, to banks eliminating the delaying charges, and eateries offering takeaways, you too can put in efforts to inspire your customers and their communities and be the companion they can rely on throughout these challenging times.
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